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Candles, Home & Home Fragrancing => General Candles & Home Discussion => Topic started by: Alphya on February 05, 2011, 01:13:07 AM



Title: Plastic tealight cups
Post by: Alphya on February 05, 2011, 01:13:07 AM
I bought some of these from SB. I was burning a couple of homemade tealights last night, and noticed that the side of one of the cups had started to melt. I checked a couple of others and they were the same. Worrying.


Title: Re: Plastic tealight cups
Post by: halfabubbleoffplumb on February 05, 2011, 01:26:55 AM
ew, that doesn't sound good. I've always wondered how those would hold up. did the wicks come with the cups? are they the right size?

on a bright note - if you can't use them for tealights anymore, I've always thought they'd make cute little bath bomb molds - like little tablets


Title: Re: Plastic tealight cups
Post by: Alphya on February 05, 2011, 01:49:56 AM
The wicks I bought were '6 hour tealight wicks' to go with the '6 hour tealight cups'. Maybe I should get some aluminium ones, can you pour straight into those?
Great idea about the cups, I think I might give that a go with my next batch :)


Title: Re: Plastic tealight cups
Post by: halfabubbleoffplumb on February 05, 2011, 02:57:53 AM
hmmm, frustrating. ya, I'd go with the metal ones. I'd always worry about the safety of the plastic ones after something like that. Pour slushy (more thick and cloudy than slushy chunks) and you should be fine. not sure how hot you can pour in them but the manufacturer/supplier should be able to tell you. try pouring one slushy, though, and see if you still need a double pour, too.

my bath bombs are the same shape but larger than the tea lights - would love to see how yours turn out. I've already asked my daughter if I can take over her "Don't Break the Ice" game so I can use the little cubes  :mwaha:


Title: Re: Plastic tealight cups
Post by: Honey on February 05, 2011, 09:50:37 AM
I would get onto the supplier about that - they're supposed to be for candles and as you used them as candles and melted, then they are plainly not fit for purpose.  In which case, you should be entitled to a full refund.  As long as you burnt them in the correct manner (which I'm sure you did of course!) and they melted, then they are absolutely not fit for purpose and I would be right onto the seller about it.  That is simply not good enough - God forbid it was a customer of yours that had that problem!


Title: Re: Plastic tealight cups
Post by: shelltilly on February 05, 2011, 10:59:39 AM
Not fit for purpose I'd say like Honey, if you bought a lot, I'd get my money back if I were you;

Shell


Title: Re: Plastic tealight cups
Post by: LimeBlossom on February 05, 2011, 12:33:55 PM
Yes, I would speak to the supplier.


Title: Re: Plastic tealight cups
Post by: Alphya on February 05, 2011, 02:55:38 PM
Thanks everyone. I always take so much care with candles, as I do worry about fire. I only bought 100, which cost me £5, but I'll still give them a call on Monday.


Title: Re: Plastic tealight cups
Post by: Honey on February 05, 2011, 04:26:17 PM
A fiver is a fiver ... plus it might save them some hassle from another company.  If they do metal tea light cups, then ask them to exchange them. 


Title: Re: Plastic tealight cups
Post by: Alphya on February 05, 2011, 04:30:47 PM
I'll send them a picture or two as proof of what happened. SB are quite good when I have a query, so I'll ask if they can exchange. Quite glad I realised the melting before something more serious happened  :o


Title: Re: Plastic tealight cups
Post by: Iulia on February 05, 2011, 10:55:57 PM
I agree that if they melted while burning they are faulty.

I would contact supplier - if they have got a defective batch they should be grateful for feedback and the chance to pull them ...




Title: Re: Plastic tealight cups
Post by: Alphya on February 08, 2011, 07:51:38 PM
So, I called SB today. Turns out the wax I bought isn't suitable for those tealight cups, or the aluminium ones they sell. Nice of them to tell me. Looking at their site, none of their waxes seem suitable.
I just received my order of colours and fragrances from Fullmoon's Cauldron too  :'(


Title: Re: Plastic tealight cups
Post by: polly on February 08, 2011, 09:07:53 PM
That's a bit off! I mean, I know they will be busy etc, but someone took your order list and packed your order. you would think, good customer service and all  that, that someone could have phoned you just to check that your was actually what you needed.


Title: Re: Plastic tealight cups
Post by: Alphya on February 08, 2011, 11:02:47 PM
I'm a bit miffed that they don't sell wax that's suitable for them. The lady did ask if I wanted to send them back for a refund, but I just said I'd keep them to make bath bombs etc, can't be bothered with the hassle!


Title: Re: Plastic tealight cups
Post by: madpiano on February 09, 2011, 10:29:38 AM
so what kind of wax would they be suitable for? Like not melting ones?

I have some plastic tea light holders, but they are meant to be used with the tea lights that come in the aluminium cup. They don't seem to melt.

How come they say the metal ones aren't suitable either? I thought the metal ones would be suitable for anything?


Title: Re: Plastic tealight cups
Post by: Alphya on February 09, 2011, 04:05:52 PM
They said that type of wax hasn't been tested in those, so they can't tell me that it's okay to use.


Title: Re: Plastic tealight cups
Post by: Michelle on February 10, 2011, 09:00:24 AM
Um what type of wax are you using? If its soy it hasa lower melting point than paraffin so if thats not suitable I cant think what wax would ever be.

I really do think they should havea lil ditty alongside the tealights saying Not suitable for(whichever wax) or Suitable for (whatever waxes).

Personally Kelly Id make a batch of bat bombs in your ordinary moulds and try say two out in the tealights just in case they arent suitable for bath bomb moulds. If they arent then Id send them back and get the refund.

Sorry youve had this experience


Title: Re: Plastic tealight cups
Post by: Alphya on February 10, 2011, 09:11:08 AM
Its soy container wax that I bought from them at the same time as the cups. Apparently I can use it for jar candles


Title: Re: Plastic tealight cups
Post by: Michelle on February 10, 2011, 09:58:14 AM
Umm did they say what wax is suitable or really do these containers need aluminium liners?

Grrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr


Title: Re: Plastic tealight cups
Post by: Alphya on February 10, 2011, 12:03:26 PM
They said that the wax isn't suitable, they said the same for the aluminium cups :(


Title: Re: Plastic tealight cups
Post by: Michelle on February 10, 2011, 03:12:30 PM
May I ask what they said was suitable?!!!!! The non melting kind?


Title: Re: Plastic tealight cups
Post by: Alphya on February 10, 2011, 04:07:54 PM
According to the other waxes on the website, none of them are.. lol


Title: Re: Plastic tealight cups
Post by: madpiano on February 10, 2011, 04:26:33 PM
May I ask what they said was suitable?!!!!! The non melting kind?

lol, that's what I said...


Title: Re: Plastic tealight cups
Post by: retropants on February 10, 2011, 05:44:29 PM
According to the other waxes on the website, none of them are.. lol

really? none?  what a bunch of numpties !
How frustrating. I make glass container candles and melts with soy wax. never tried tealights, can't be bothered, they are so cheap at IKEA!


Title: Re: Plastic tealight cups
Post by: Michelle on February 11, 2011, 10:40:21 AM
Maybe its all in the name tealight cups. Is there an inference they are not for the candle but to hold the tealight candle.

Either way tis very frustrtaing and should be clear